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Systems and Network Administrator at Strategis Insurance Tanzania Limited March, 2023

by Aucfinder Editor
March 12, 2023
in Jobs

Contents

    • 0.1 Overall purpose of the job:
    • 0.2 Description of Core Duties and Responsibilities:
  • 1 Qualifications:
    • 1.1 Work Experience:
    • 1.2 Key attributes:
    • 1.3 Mode of Application:

Overall purpose of the job:

To securely manage systems and network infrastructure, support users in addition to supporting the business and the wide range of secured integrations.

Description of Core Duties and Responsibilities:

  • Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses.
  • Support and administer third-party applications.
  • Explore and solve various problems logically and consistently.
  • Provide technical support for end-users in a timely fashion where required. • Assist in the provision of training to users where required
  • Conduct scheduled system checks and perform maintenance in accordance with the scheduled support windows
  • Learn and adhere to applicable data privacy practices and follow SOC 2/ITSM policies & procedures
  • Enter, manage, and update IT support tickets within ServiceDesk.
  • Record the problem symptoms, provide and document resolution for hardware and software helpdesk requests and support root cause analysis.
  • Ownership to track status of all tickets, including those elevated to higher level support, through resolution with follow-up with end-user.
  • Take initiative to become further educated in relevant systems administration, information technology, and emerging technologies in particular cloud technology.
  • Monitor and maintain Windows and Linux Server operating systems and additional server components including and not limited to Microsoft 365, Active Directory, Oracle and SQL Servers
  • Maintain versioning and utilize/adhere to change management controls/tools • Develop tools and processes to automate tasks as needed
  • Perform patching to major subsystems and services, roles, and filesystem components and perform OS and patch testing on all changes prior to deployment
  • HyperViser administration management and support.

Qualifications:

  • Bachelor’s degree in Computer Science/Information Technology.
  • Professional qualification or certifications in any of these – CND I or II, ITIL, CEH, CISSP, CCNA, Microsoft Server Certification would be an added advantage.
  • Knowledge of Cloud Technologies – AWS, Microsoft Azure, Google and any other is an added advantage.

Work Experience:

  • Minimum 4 years’ experience in the field of IT Infrastructure Support and Administration.

Key attributes:

  • Strong Microsoft Windows Server administration skills.
  • Thorough knowledge and practical experience in key networking and systems concepts (e.g. DHCP, DNS, Active Directory, Group Policy).
  • Virtualisation experience (Hyper-V or VMWare).
  • Ability to work on different types of firewalls.
  • Skills in supporting Layer 2 and 3 switches, Routers and Wifi devices.
  • The ability to resolve problems and find creative solutions.
  • The ability to learn quickly.
  • Excellent verbal and written communication skills.
  • The ability to work under pressure.
  • Accuracy and attention to detail.
  • Ability to identify risks to the system ahead of time.
  • The ability to teach support personnel.
  • Excellent at Team Work.
  • Ability to work under minimum supervision.
  • High integrity.

Mode of Application:

All applications should have names of three official referees with their contact details. Applications accompanied by professionally prepared CVs, copies of all supporting documents along with a recent passport size photograph should be submitted not later than 14 March 2023 to the following address.

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Head of Human Resource and Administration
Strategis Insurance Tanzania Limited
P. O. Box 7893
Dar es Salaam
Tanzania
E-mail: hr@strategis.co.tz

Or delivered to:

Strategis Insurance Tanzania Limited
1st Floor, Masaki Ikon Building
Plot no. 1520, Bains Avenue
Masaki, Msasani Peninsular

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Note: Only shortlisted candidates will be contacted.

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